People

Tim Ramos Tim Ramos is DayNine’s Chief Executive Officer and President.

Most recently he was Chief Executive Officer and President of Before the Call, a SaaS business application delivering sales and marketing information to users of On-Demand CRM applications. Tim previously held executive positions with IT services provider Cambridge Technology Partners, culminating in his role as executive vice president, Cambridge North America. In addition to managing North American operations totaling more than $500 million in revenue and 2,600 employees, he was an officer of the company and a board member of Cambridge Technology Capital Fund. Before joining Cambridge, Tim was founder, Chief Executive Officer and President of Ramos & Associates, Inc, an ERP systems integration company that he grew to $25 million in five years and later sold to Cambridge. In 1996, Ramos & Associates was named the #1 Fastest-Growing Privately Held Company in the Bay Area by the San Francisco Business Times. Tim earned a Bachelor of Science degree in Business Administration from the University of Phoenix.

John Harless John Harless is DayNine’s Chief Financial Officer.

Over the past three decades, John has successfully participated in growing early stage start-ups from inception to profitable $90 million system implementation and consulting companies at TRW Financial Systems and Ramos & Associates, both of which were acquired by public companies. John has also served as VP, Finance and CFO for IT consulting and software companies, including the America's Division of Cambridge Technology Partners, ZNOW, Endymion Systems, Ravenflow, and Before the Call. John holds a BA from the University of San Francisco and an MBA from Golden Gate University.

Jeanne Bauhart Jeanne Bauhart is DayNine’s VP of operations.

In a career spanning 25 years, she has accumulated an impressive record of over the top customer satisfaction. She specializes in value creation through effective methodology development and deployment, consultant development and customer support. Most recently she built and managed operations for Towers Perrin’s Workday implementation practice. Previously Jeanne held various executive level positions at Cambridge Technology Partners. She managed the P&L for the Midwest region, built a sales organization capable of selling $125 million in implementation services, and incubated two new business units. Before joining Cambridge, Jeanne was a Partner at Ramos & Associates with responsibility for the Midwest region that consistently received the firm’s highest customer satisfaction ratings. Jeanne earned a Masters in Business Administration with an emphasis on Information Technology from Kent State University.

Who we are

With everything we do, we deliver efficiently, with high quality and with great velocity. Our frictionless delivery capability drives down costs and drives up value. Yep, you heard it correctly; we are a consulting firm looking to drive down costs. Gone are the days of run away projects, DayNine is in business to deliver customer success, nothing else.

The co-founders of DayNine were part of the founding team at Ramos & Associates, PeopleSoft’s #1 rated implementation partner and recipients of The San Francisco Business Times’ fastest growing company award in 1996. We will combine our expertise in growing and running a successful consulting company to deliver business results to our Workday customers. We are stronger because of our rich past. We share Workday’s commitment to ongoing innovation, efficiency and results.

As the leap from mainframe to client server applications afforded PeopleSoft the opportunity to gain market leadership with a more functionally rich and less expensive ERP solution suite, the current leap to SaaS technology has presented another opportunity. An opportunity Workday is pursuing with the same vigor as PeopleSoft but with an even greater opportunity to deliver best in class functionality with an object oriented kernel and web services capabilities all wrapped in SaaS technology, thus reducing costs and increasing value.

DayNine Consulting is 100% committed to Workday’s world-class SaaS applications and its customers.

What we do

We bring the business expertise necessary to help redesign processes and normalize data. We call this phase Project Initiation and it includes the classic pre-implementation tasks of defining goals, scope and resource requirements. What makes us different is that we also help our clients define the measurements needed to determine return on investment for their project.

During the implementation, we focus not only on efficiently configuring Workday but on simultaneously transferring knowledge so that our clients understand how to maintain and improve their system. Knowledge transfer also empowers our clients to define and control the future of their business along side Workday. We call this phase the Business Process Prototype. The SaaS delivery model enables us to do this with a velocity never before possible.

After the implementation, the Post-Implementation Phase, we measure our success by the organization’s ability to use the system. This means more than training; it means communication, internal marketing and over the shoulder assistance with new job requirements. After go live, the components of return on investment are measured again and we grade our overall success.

How we do it

For Workday, we will again rapidly produce a fully-functioning system based upon our customer’s requirements while at the same time teaching them how to use their new system. This time days to live will be measured in weeks – not in months.

Here’s how we do it:

• Step one: Create a base of real client data so that all future project work is based upon meaningful information. This is an important task in the project initiation phase.
• Step two: The Business Process Prototype. Side by side with our client, we configure business processes based upon the data collected in step one. It is during this step that we learn requirements and apply them to the system – and our customer’s team learns Workday. The traditional process of writing up an extensive requirements document and doing a “fit-gap” is skipped. The new processes are built right into the system by both the client’s team and the DayNine team.
• Step three: Test the business processes to see how well they meet the organization’s needs and modifying as needed. This is followed by the system rollout process where we’ll help our customers deal with the changes created by Workday. The end result is faster time to value and a customer who is able to stand on their own.

What we believe

team oriented consultants who are interested in having fun doing great things for our customers. As a services company, our people are our product. Attracting and retaining great people allows us to accomplish great things for our customers.

Our company verbs - imagine, collaborate, think, innovate, execute, and laugh.

What we believe

• We believe in the golden rule: Treat others the way you would like to be treated.
• We believe the key to our success is happy customers
• We believe in integrity
• We believe a diverse crowd is powerful
• We believe in open and honest communication
• We believe in collaboration and working as a team
• We believe in giving and helping others
• We believe in hard work
• We believe in having fun